Frequently Asked Questions
Everything you need to know about shopping with Spring Mountain Apparel
What is the standard shipping timeframe for orders?
We offer standard shipping which typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their mountain-ready gear sooner.
What is your return and exchange policy?
We want you to love your fit! You can return or exchange unworn items with original tags within 30 days of purchase. Please visit our Returns Portal to start your process.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite similar garment and comparing it to our charts to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Spring Mountain Apparel is committed to the environment. Over 60% of our current collection is made from organic cotton or recycled polyester to help protect the landscapes we love.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.